PRIVACY POLICY

At Marine Life Charters LLC, d/b/a Southwest Florida Coastal Encounters, (SWFL Coastal Encounters) we take your privacy seriously. This policy applies to SWFL Costal Encounters and it governs any and all data collection and usage by use. Through the use of www.swflcoastalencounters.com, you are therefore consenting to the data collection procedures expressed in this policy. This policy outlines the types of personal information we collect, how we use it, and how we protect it.

SWFL Coastal Encounters uses its best efforts to protect your personal information. However, SWFL Coastal Encounters is not responsible or liable for the acquisition of your personal information by third parties without SWFL Coastal Encounters’ knowledge and SWFL Coastal Encounters has no control over anything that occurs on servers not controlled by SWFL Coastal Encounters. This Web site may have links to other sites not controlled by SWFL Coastal Encounters such as Facebook, Instagram, TikTok, FareHarbor and SWFL Coastal Encounters warrants no level of privacy protection from or by those other sites.

Personal Information We Collect
We collect Personal Information that you submit to us voluntarily. We collect personal information when you purchase tickets for our tours through our booking partner, FareHarbor. This information includes your name, email address, phone number, and payment details. We may also collect information you provide to us through email, social media, or our website’s contact form. If you elect not to disclose personal identifiable information to use, we reserve the right to not provide you with any products or services. We may receive Personal Information about you from other sources like telephone or telefax. We may add this information to the information we have already collected about you in order to improve solutions and services we provide.

How We Use Your Information
In general, Personal Information you submit to us is either to fulfill services and products you order, respond to requests that you make, process transactions, facilitate your request for a quote or to aid us in serving you better. We will not share your Personal Information with other businesses unless (i) we feel they can better fulfill your consultation or service request, or (ii) necessary for us to perform or fulfill the products and services your order from us, or (iii) unless the business is providing products or services to us. We may use your Personal Information to provide you with electronic newsletters, promotional e-mails, surveys or reviews as well as information and offers about our products and services, however, you may “opt-out” at any time by following the unsubscribe instruction provided in the e-mail or replying with “unsubscribe” if no unsubscribe instructions are available.

Disclosure of Personal Information
We do not sell your Personal Information to third parties, but we may pass your information along to a third party if we feel they can better fulfill your consultation or service request or if SWFL Coastal Encounters is unable to provide services due to unforeseen circumstances. In order to build the solutions for you, we may engage third parties to assist us, and, in connection with such assistance, we may provide them with Personal Information that you have provided and that is necessary for them to assist us. We also use third parties to maintain and store your Personal Information and to process any payment you make to us. Generally, these parties are required not to use your Personal Information other than to provide the services requested by us.

If our company or our assets are acquired by another company, that company will posses the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Statement. We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend the rights or property of us or users of our websites or our customers’ websites.

How We Protect Your Information
We take the security of your personal information seriously and have implemented industry-standard security measures to protect it. We store your information securely and limit access to only those who need it to perform their job duties.

Communications
In the event that you communicate any information, feedback, data, questions, comments, suggestions or other items to SWFL Coastal Encounters regarding SWFL Coastal Encounters, this site and its contents, or the services offered on this site, any such communication shall be deemed not to be confidential and shall become the property of SWFL Coastal Encounters. SWFL Coastal Encounters shall be free to reproduce, use, disclose and distribute such communication to others, without limitation. SWFL Coastal Encounters shall also have the unrestricted right to use any ideas, concepts, know-how, software, documentation, diagrams, drawings, schematics or techniques contained in your communication in any manner and for any purpose whatsoever including, but not limited to, developing, and marketing products or providing services.

Links to Other Sites
Our provision of a link to any other website location, includes websites we have created for third parties, websites we host for third parties, websites linked to in our portfolio, and content or blog is for your convenience and does signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.

Security
We use reasonable measures to maintain the security of your Personal Information. Even so, technical mistakes are possible. No company, including us, can fully eliminate security risks associated with Personal Information.

Your Rights
You have the right to access, update, and delete your personal information at any time. You may also request that we stop sending you marketing emails. Please contact us captainapril@swflcostalencounters.com to exercise these rights.

Regarding Minors
Our websites are not designed for minors under the age of 18. We do not intentionally gather Personal Information about visitors who are under the age of 18.

Changes to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Choice of Law
If you choose to visit our website or use our products or services, any dispute over privacy is subject to this Privacy Policy as governed by the laws of the State of Florida.

Contact Us
If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at captainapril@swflcostalencounters.com.